I placed a CookUnity order for my weekly meal kit, but the box never arrived despite the payment clearing and the tracker showing “out for delivery.” I checked with my building’s concierge, confirmed my address in the app, and refreshed the carrier’s status—still no kit. What’s the professional process to report a missing delivery and secure a replacement through their support portal?
top of page
To see this working, head to your live site.
Comments (1)
Commenting on this post isn't available anymore. Contact the site owner for more info.
Begin by gathering your transaction details: locate your CookUnity confirmation email, note the order number, and capture a screenshot of the payment receipt and any last-known tracking status. Verify your delivery address in your CookUnity account to rule out entry errors. Next, navigate to https://cookunity.pissedconsumer.com/review.html and complete the support form. Enter your order number, registered email, and a concise description of the issue. Attach your screenshots of payment and tracking information. Submit the request and bookmark the confirmation reference. If you don’t receive a response within 72 hours, send a polite follow-up citing your reference code. A CookUnity specialist will verify the details and arrange a replacement shipment or issue a credit ensuring you receive your meals without further delay.